Within Bulgaria, orders are shipped with cash-on-delivery and a full review/try-on option, ensuring a completely risk-free experience.
We partner with Econt and Speedy for fast and reliable delivery — next business day after dispatch.

Across most European countries, orders are delivered via local courier services directly to your address. Payments are made by card, with all card data securely encrypted for your protection.
Typical delivery time is 5–6 business days, with occasional cases extending up to 10 business days.

For the rest of the world, we also ship through trusted local couriers. Most parcels arrive within 15 business days, with rare exceptions extending up to 25 business days.

You can return any item within 14 days from the delivery date, as long as it is in its original condition and packaging
(unworn, unwashed, with all accessories and tags attached).

If an item is returned worn, damaged, altered, or in a condition different from the original,
we reserve the right to refuse a refund or exchange.

We accept:

• Returns — your payment will be fully refunded.
• Exchanges — for a different size or another product.

For assistance, please contact us at customercare@hursa.shop or visit our FAQ section for more details.

To keep your garment looking its best and maintain its shape:

• Hand wash inside out
• Use lukewarm water (not cold, not hot)
• Avoid bleach and harsh cleaning agents.

Drying:

• Lay flat to dry on a clean, dry towel or a suitable flat drying rack.
• Gently reshape the garment while damp to help maintain its original fit and silhouette.
• Do not hang the garment to dry, as the weight of the knitwear may cause it to stretch or lose its shape.
• Keep away from direct sunlight, radiators and other direct heat sources.
• Air dry only — do not tumble dry

Storage

• Always fold knitwear rather than hanging it on a hanger, as prolonged hanging may stretch the fabric and distort the shoulders or overall silhouette.
• Store in a clean, dry place, away from direct sunlight and moisture.
• Avoid hanging knitwear, even when fully dry, to help preserve its original shape and fit.
• Ensure the garment is completely dry before storing.

General care

• Allow the garments to air between wears.
• Handle gently when wet, as knitwear is more susceptible to stretching and deformation.
• Avoid pulling or stretching the fabric when handling the garment.
• Fold carefully to help preserve the original shape and structure.
• Allow the garments to air between wears.
• Dry clean if preferred
  

For long-lasting wear:

Proper storage and gentle handling will help preserve the fabric, shape and overall finish.

Each garment comes with an alternative machine-care method, clearly described on the care label for your convenience.